FAQ

Questions we often encounter.

Most of our geldings are started on a ranch. We are committed and passionate about training the true “All-Around” horse. Conformation, Breeding, All-Around Performance and disposition combined into one individual that is safe, sound and ready for you to enjoy. Ranch Riding, Ranch Versatility, Team Penning and Ranch Sorting. We work them through a thorough desensitizing program which includes: tarps, flags, atv's, on the road in traffic, water, loading & unloading, arena, and round pen work, bareback, clippers, cross ties, and much more. We try and cover anything the horse might see in a busy family and barn setting. 

We place ads and have sold horses in just about every state. Because of the way the horse websites work, there is no way to advertise a horse in Texas in another state other than to list it there. Without our advertising you would never Even know we existed. We state clearly on our website and most of our ads where we are located, and it's usually one of the first things we talk about when we are contacted.

No, only about 5% of our customers actually fly or drive in to try our horses before they buy them. Because we do guarantee our horses, and shipping is included in our prices, most customers choose not to come here. 

Yes! Unfortunately due to our busy schedule with all of the horses as well as a lot of people that want to come "try" a few horses, we no longer schedule appointments without a 40% refundable deposit on the horse we're asked to hold. Of course it can always be transferred to a different horse if you come and fall in love with someone else! It is also refundable in the unlikely event the horse you chose does not seem suitable for your needs.

We can't guarantee that every horse will ride the same for every person, because we're not only dealing with a horse, but also with riders with different levels of confidence, abilities and personalities. Everybody has their own opinion of what level their child is, and they are all based on different standards. We demonstrate in our videos how the horses can ride, but they are living breathing animals with minds of their own that have good days and bad days and need to be handled consistently and properly. More than anything else you can buy, with a horse there will be an adjustment and learning period to get used to it's particular way of going. We are always available to give advice and help you work through any questions or problems that might arise, and we can even help you to find a good instructor or trainer in your area if you need additional help. Owning horses is really more of a lifestyle than a hobby, and it requires a commitment and dedication. Every horse is not going to be a match for you or your child's personality, that's why we offer our exchange program.

Safety is our main goal. We try and help people minimize their risks in what is normally considered a dangerous activity. While our horses are among the safest out there from the standpoint of ground manners, being desensitized to certain stimuli, and disposition, they still are large animals with a mind of their own. Horse ownership involves a lot of responsibility on the part of the owner. For example, not knowing how to properly lead a horse could result in getting a foot stepped on, or cantering without developing good balance first could result in a fall, standing behind a horse is never a good idea and you could get kicked if a horse is kicking at another horse or startled. Any horse is capable of hurting someone, by owning and riding horses, you should know that you are assuming some risks. We are not guaranteeing that you won't get hurt on one of our horses. Even a solid dependable horse can buck on rare occasions, any horse can bite, and any horse can kick in certain circumstances. These are all things that can come from their natural, instinctual desire for self-preservation. You MUST do your part to educate yourself and be a responsible horse owner and rider too.

FAQ

Questions we often encounter.

Many times we can get the horse to you in a 4 to 5 days depending on where you live, but we've found that it's much better not to raise expectations and have someone disappointed so about a week depending on the state. We have our own professional haulers we have work with to ensure your horse is safely delivered in a timely manner. Prior to shipping we have a normal process to get your horse ready to ship. We have to obtain a health certificate from our vet, which can take a few days, before the horse can leave. During this time we prepare your horse for shipping with Probios and electrolytes, it's also moved to a private paddock or stall, and will be groomed before leaving. Once the haulers are on the truck you will be notified and provided with the drivers contact information

We try and do our very best at matching the horse and rider on the front end, but there are those rare instances where for whatever reason things don't work out. One of the most common reasons for a horse not working out is other horses. Adding a horse with other horses, mares or geldings, can sometimes change the dynamics and personalities of the horses. Many times we can help you work through those issues, but sometimes it necessitates making a change. In the event that you do have to make a change within the first 30 days, we will work with you and can help find another horse that best suits your needs or if the horse just doesn't seem to work out for you which almost never happens, then we will arrange for a FULL REFUND and return of the horse back to.

We have a 100% return policy within 30 days of purchase.

Once you've decided on a horse or pony, we have a Sale Agreement that we will email to you to sign and return. We prefer and most of our customers send a bank wire for payment. It's just as easy and secure as a check, but it speeds the process along and allows us to get shipping scheduled faster rather than waiting on an out-of-state check to clear. Once we've received the payment, we will email you a sales receipt.

The term "bombproof" is an old horseman's term that originally started with military horses to describe the ones that weren't bothered by the bombs. Over the years it's evolved into a generic way to describe horses that are not overly reactive to various stimuli. We are not saying that you can literally drop a bomb beside a horse and not get a reaction from it. What we are saying is that we seek out horses with dispositions that predispose them to being less reactive, and then we work with those horses to further that attitude. We can't expose a horse to every conceivable thing thatthey might encounter in life, but we can test how they react to new things and help to show them how to react. Horseback riding is the second most dangerous sport behind cheerleading (which our daughter does too!), and while we do every thing we can to minimize the risks, everyone that sits on a horse should realize that there is an inherent risk. 

FAQ

Questions we often encounter.

All horses must be paid for in full. We accept cash, wire transfers, cryptocurrencies and cash app.

We don't have any financing options.

Yes we do. All deposits must be 40% of the sale price. If the full 40% deposit is not paid the horse will still be for sale. You must also sign a contract and when the horse is paid in full the contract will be signed by us and the sale will be final.

We have a 100% return policy within 30 days of purchase.

No! We own all of our horses. Why does this matter? Because each horse gets personal attention and training by us. We put lots of hours of riding and training with each horse before they are listed on our website for sale. To insure your safety we need to know as much as possible about each horse to make sure it is a good fit for our clients.

We are located in TEXAS and shipping is included in our price within the USA!
We also ship world-wide.

We train with a 3 horse slant load. We make sure they back out of the trailer properly and don't turn around.

    Teller Performance Horses

    © Copyright 2025
    Teller Performance Horses
    - All Rights Reserved

    Phone Support

    Text & Call us Mon-Sun

    + 1 956- 396 -6399

    Email Us

    info@tellerperformancehorses.com

    Our Newsletter

    SIGN UP FOR SPECIAL OFFERS